Returns
 

TAAP Tour Merchandise Ltd is committed to offering its customers the highest level of service and customer satisfaction possible.
 
Please read our returns policy before placing an order.
 
Returns Policy

If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

Republic of Ireland Returns

Republic of Ireland returns must be covered by the customer. We suggest using your local postal service or a courier:

  • Please complete the returns form that came with your purchase.

  • Ensure your return is well packaged, and meets all the conditions outlined below.

  • Enclose the completed Returns form with your goods, and return to the following address: 

Returns Department
TAAP Tour Merchandise Ltd
49 Ursuline Court
Waterford
Ireland

UK Returns

UK returns must be covered by the customer. We suggest using your local postal service or a courier:

  • Please complete the returns form that came with your purchase.

  • Ensure your return is well packaged, and meets all the conditions outlined below.

  • Enclose the completed Returns form with your goods, and return to the following address: 

Returns Department
TAAP Tour Merchandise Ltd
49 Ursuline Court
Waterford
Ireland

International Returns

International returns must be covered by the customer. We suggest using your local postal service or a courier:

  • Please complete the returns form that came with your purchase.

  • Ensure your return is well packaged, and meets all the conditions outlined below.

  • Please mark 'Returned Items' on both your parcel and on all paperwork enclosed to prevent it incurring import charges and taxes.

  • Enclose the completed Returns form with your goods, and return to the following address: 

Returns Department
TAAP Tour Merchandise Ltd
49 Ursuline Court
Waterford
Ireland

Returns Terms and Guidelines

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.

  • We are not responsible for the return shipping costs of the items.

  • All Items must be in original, resalable condition.

  • Please make sure all returned items are well packaged, so as not to be damaged in the post.

  • Please make sure all return packages are sent with a trackable, insured service.

  • We cannot take responsibility for items damaged or lost in the return transit.

  • If returning an item from outside the Republic of Ireland or UK, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges. TAAP Tour Merchandise Ltd is NOT responsible for any return custom charges made.

  • Please make sure that the returns form is enclosed with your goods - no form may result in your return not being processed.